Download: Outsourced Call Center Strategic Checkup

March 14, 2016 DATAMARK

Executives who currently outsource, or are considering outsourcing call center operations, must be certain the arrangement will deliver high performance along with data security, process innovation, and cost control.

To ensure all the bases are covered, DATAMARK has created an “Outsourced Call Center Strategic Checkup,” a checklist of the right questions executives should ask providers as part of a bullet-proof outsourcing strategy.

The complimentary checkup is available for download at this link:

http://www.datamark.net/uploads/files/outsourced_call_center_strategic_checkup.pdf

The post Download: Outsourced Call Center Strategic Checkup appeared first on Call Center Insights.

Previous Article
A Friendly Greeting Can Translate to Millions of Dollars for Call Centers
A Friendly Greeting Can Translate to Millions of Dollars for Call Centers

A friendly customer service agent and short wait times can pay off in a big way for sales-based call center...

Next Article
Case Study: A Successful Transition to an Outsourced Call Center
Case Study: A Successful Transition to an Outsourced Call Center

When outsourcing call center operations, the transition to the service provider is a critical step that can...