A Seamless Transition

January 19, 2017

This case study highlights the success of our recent outsourcing transition of the City of El Paso, Texas' 311 Call Center. We took over staffing and management of the non-emergency call center within a short 30-day time period by re-badging many of the center's experienced agents

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Case Study: Prepared for Disaster
Case Study: Prepared for Disaster

DATAMARK's worldwide teams deliver business continuity during the 2015 South Indian Floods.

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Training and Quality Assurance Case Study
Training and Quality Assurance Case Study

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