DATAMARK uses a proprietary call volume forecasting and workforce scheduling system to meet our clients’ service-level requirements.
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Most Recent Flipbooks
Major U.S. Insurance Company Struggles with Rapid Growth - Case Study
The company recognized that its core competence was property and casualty insurance, not the management of mailrooms, paper documents and related business processes. Company executives understood that
Training & Quality Assurance Case Study
Background: A leading freight company specializing in less-than-truckload (LTL) shipping services in the United States required an efficient and cost-effective document processing solution to index
Keeping freight flowing across the U.S.-Canada border
DATAMARK ramped up an international document-processing team consisting of approximately two dozen staffers trained in the courier’s commercial invoice process.
Case Study: Prepared for Disaster
DATAMARK's worldwide teams deliver business continuity during the 2015 South Indian Floods.
A Seamless Transition
This case study highlights the success of our recent outsourcing transition of the City of El Paso, Texas' 311 Call Center. We took over staffing and management of the non-emergency call center within
Training and Quality Assurance Case Study
Knowledge Process Outsourcing Case Study
Document Management Case Study
Young America and DATAMARK: Forging a Strategic Partnership
DATAMARK delivers a solution to improve a bank reconciliation process
DATAMARK Accelerates the Invoice-to-Cash Cycle for a Global Courier
Transportation and Logistics Value-Add Case Study
Improving Customs Document Processing for an International Courier
Lean, High-Speed and Digital
DATAMARK Maps an Improvement Plan for a Mortgage Bank
DATAMARK Ramps Up To Keep An International Courier Moving
Transforming A Large-Enterprise Mailroom: DATAMARK Delivers A Facility-Managed Solution
Compassionate Outsourcing: Retain Talented and Experience Staff
During an outsourced mail services transition, DATAMARK delivers an innovative way to retain a client's talented and experienced staff.
Rebate Outsourcing -The Benefits Of Processing From Image
18 file outsourcing rebate processing - Case Study (April 2012)