The mailroom and document management solution developed by DATAMARK for a Fortune 500 multinational financial services company is the subject of a new case study available for complimentary download at this link.

The case study highlights the benefits of turning over back-office functions such as inbound and outbound mail handling, forms processing and data entry to a specialist service provider. Large enterprises that outsource their business processes can control costs while focusing on their core, income-producing business.

In implementing an off-site mail and document processing facility for the client at DATAMARK’s U.S.-based delivery center, DATAMARK applied its business process management system (BPMS) to deliver benefits including full workflow documentation and the application of Lean and Six Sigma methodologies to remove non-value-add steps.