Outsourced Contact Center Services: An Executive Toolkit

January 19, 2017

This eBook provides a wealth of information to help you develop your best contact center strategy for outstanding customer service.

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A Seamless Transition
A Seamless Transition

This case study highlights the success of our recent outsourcing transition of the City of El Paso, Texas' ...

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2014 Contact Center Preferences Survey
2014 Contact Center Preferences Survey