Outsourced Contact Centers in Mexico: A Closer Look

January 10, 2017

This concise paper will bring you up to date on the state of the contact center industry in Mexico and explain some of the benefits of nearshore contact center arrangements.

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Study: Where the U.S.’s Fastest and Slowest Talkers Reside
Study: Where the U.S.’s Fastest and Slowest Talkers Reside

If providers of outsourced call center services see their average handle time (AHT) for calls creep up, it ...

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