2014 Contact Center Preferences Survey

January 19, 2017

In May, DATAMARK conducted a survey focusing on preferences for language, communication channels and technologies when dealing with a contact/call center. This white paper details the findings and analysis of the survey.

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Business Process Outsourcing Company DATAMARK Inc.
Business Process Outsourcing Company DATAMARK Inc.

DATAMARK is a leading provider of digital mailroom and mail center management, data entry, document process...

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