Case Study: Training and Quality Assurance Program Boosts Data Capture Performance

November 24, 2015 DATAMARK

 

To meet requirements for 99.9% data capture accuracy on a variety of complex forms related to the freight shipping industry, DATAMARK implemented a proprietary training program that familiarized its workforce with the unique lexicon and workflow of the shipping and logistics sector.

Additionally, DATAMARK developed a quality assurance process and tools to review capture fields and make corrections before data was submitted to the clients’ system.

The experience is documented in a new case study available for download at this link: Click here for case study

 

The post Case Study: Training and Quality Assurance Program Boosts Data Capture Performance appeared first on Outsourcing Insights.

 

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