Connecting With the Hispanic Market - Part One

January 10, 2017

The first of two new white papers addressing multichannel customer contact and the Hispanic consumer market. This first paper highlights the importance of authentic marketing and advertising messages in the $1.2 trillion U.S. Hispanic consumer market, and the value of building trust between customers and contact center agents.

Previous Flipbook
2014 Contact Center Preferences Survey
2014 Contact Center Preferences Survey

Next Flipbook
Connecting With The Hispanic Market - Part Two
Connecting With The Hispanic Market - Part Two

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