Process Transformation: Q&A

January 19, 2017

Q&A with DATAMARK’s Director of Business Engineering Nina Brown, covering the topics of Issue Analysis, Business Process Re-Engineering and Assessing Outsourcing Options.

Previous Flipbook
Business Process Outsourcing 101
Business Process Outsourcing 101

Top reasons for outsourcing, performing cost and location analyses, and strategies for success.

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Outsourced Contact Centers in Mexico: A Closer Look
Outsourced Contact Centers in Mexico: A Closer Look

This concise paper will bring you up to date on the state of the contact center industry in Mexico and expl...

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