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Technology and the Future of Off-shore BPO – Insights from DATAMARK’s Director of India Operations
Offshore has been key to Business Process Outsourcing (BPO) since pretty much the beginning. Along with BPO technologies, off-shore outsourcing has expanded greatly in recent years. Though it was once…
Read moreHow to Bounce Back from a Cyber-Attack in Your Contact Center
A few lines of code can take down an entire enterprise and cyber-attacks are growing in sophistication, says Salvador Padilla, Director of Information Security at DATAMARK and a former Information Systems…
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How will Sourcing for Outsourcing and Shared Services Change Going Forward?
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