Business Process Outsourcing (BPO) Reports, News, and Trends

Which Method of Data Capture Does Your Business Need?

High demands for data such as customer profiles, emails, and other various structured or unstructured forms can place added responsibility and stress on management staff. The constant need for staff...

Top 6 Reasons to Switch to Mailroom Outsourcing

Not sure if mailroom outsourcing is the right choice for your organization or think that it is, but need to make a case for key stakeholders? Outsourcing mailroom services can...

The Value of Establishing a Partnership With Your BPO Vendor

Outsourcing your business processes to an experienced BPO provider can bring about immediate change and benefits. Still, it’s usually the companies that seek long-lasting partnerships that see the most significant...

How Contact Center Outsourcing Increases Your Profitability

Contact center outsourcing rose to popularity because offshoring is significantly cheaper than maintaining operations in the United States. Everything from the physical location through labor costs is slashed. However, companies,...

BPO vs KPO: What’s the Difference?

Improving services and overcoming business-stalling obstacles is the name of the game when it comes to outsourcing. You’ve likely heard of BPO before, but what do you know about KPO?...

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