DATAMARK Gives Back
On July 13, 2017, DATAMARK, Inc., an El Paso-based global leader in Business Process Services (BPS) since 1989, hosted its…
Author Archives: dmi-admin
DATAMARK Partners With A Major Healthcare Insurance Provider, Broadening the Company’s Services Within The Healthcare Sector
DATAMARK Incorporated, an El Paso-based global leader in Business Process Services (BPS) since 1989, has partnered with one of the…
A Superior Customer Experience: How Contact Center Dispatchers are Fueling a Progression for Trucking Companies
Dispatchers at contact centers throughout the country are fueling progress in the trucking industry. By integrating modern technology, complying with…
Formulating a Strategy for a Client In Need of Scalability
DATAMARK partnered with a client whose business needs included a scalability process which could accommodate to different circumstances without compromising…
As Healthcare Providers Implement Electronic Health Record Systems, A Need for Technology and a Call Center Arises
Healthcare providers have spent an impressive amount of money on integrating electronic health record (EHR) systems as part of their…
Business Continuity When Disaster Strikes: Decisions Companies Can Make to Deal with Natural Disasters
Millennials and Brand Loyalty: Statistics That Will Make You Want To Improve-and Possibly Outsource-Your Contact Center
The millennial generation-comprised of individuals currently between the ages of 22 to 37- have a spending power projected to reach…
Young America and DATAMARK: Forging a Strategic Partnership
Young America’s partnership with DATAMARK spans over a decade. YA first came to DATAMARK with a need for handling inbound…
“Do You Speak Spanish?”- The Data Shows the Need for Bilingual Contact Center Agents
DATAMARK, Inc., has been employing bilingual agents since 1990. Hispanics and Latinos, whom the U.S. Census Bureau predicts will account…
The $700 Billion Freight Industry: How Partnering With a BPO Specialist Can Help Freight Companies Compete For Revenue
Earlier this year, Chris Spear, President and CEO of the American Trucking Association, was quoted in a press release saying “trucking is…