Business Continuity Planning
DATAMARK’s business continuity/disaster recovery (BCP/DR) plans for clients are designed to ensure continued processing or a rapid return to work in the event of failures caused by weather, accidents, equipment breakdown, connectivity interruption or other unexpected events.
When Disaster Strikes: Why 311 Contact Centers Need a Business Continuity Plan
When disaster strikes, it is imperative for 311 services to continue operations. Having a business continuity plan ensures that residents continue to have access to information and services.
Business Continuity When Disaster Strikes: Decisions Companies Can Make to Deal with Natural Disasters
When natural disasters strike, a business continuity plan is essential for a company to avoid operational interruption.
Press Release: El Pasoans Dial 311 to Find Ways to Help Hurricane Harvey Victims
City’s 311 non-emergency call center fields hundreds of calls from residents interested in donating to or volunteering with relief organizations.
DATAMARK Ramps Up To Keep An International Courier Moving
Case Study: Prepared for Disaster
At DATAMARK’s Chennai facility, managers had been monitoring the unusual weather since early November. They made preparations to implement a business continuity plan, and—if necessary—a full disaster
The Chennai Floods: One Year Later
DATAMARK adds new backup infrastructure in advance of the South Indian monsoon season Nearly a year after the record-breaking floods in Chennai, India, work still goes on to clear storm water...
Four Must-Do Steps for Business Continuity & Disaster Planning
Even the best-run business with the most on-point management and top-notch employees can get sidelined by the unexpected. Power outages, natural disasters, supply chain hiccups, and the departure...
“Prepared for Disaster”: Business Continuity and the 2015 South Indian Floods
Chennai, the largest city in the region with a population of more than 7 million residents, suffered the worst flooding in 100 years. The megacity, home to a thriving business process outsourcing (BPO
Chennai Floods: “Helping Each Other With What They Have”
Swimming through neck-deep water and trekking for miles across soggy ground, DATAMARK employee Vijay M. endures a three-day journey to find his family. As it had many times before, the winter...