Business Engineering

Re-think, re-design and completely transform the way you do business with Business Process Management solutions from DATAMARK.

  • DATAMARK BPO Glossary

    DATAMARK BPO Glossary

    The Business Process Outsourcing (BPO) industry uses scores of unique acronyms, words and phrases to measure performance, describe types of outsourcing and services used, and tools used in the industr

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  • DATAMARK's Business Process Transformation 1:24

    DATAMARK's Business Process Transformation

    Many companies reach a point where they realize their back office process management solutions are outdated, inefficient and held back by old technology and legacy software systems. There’s a need t

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  • Before Outsourcing Your Contact Center, Improve Your Processes

    Before Outsourcing Your Contact Center, Improve Your Processes

    For many growing companies, there comes a point where the contact center’s key performance indicators begin to reveal serious problems. Average handle times may start to increase significantly, custom

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  • Business Process Improvement

    Business Process Improvement

    DATAMARK, Inc. Business Engineers will perform an analysis beyond the limits of the process itself by establishing communication with key personnel in order to examine all details and gain a full unde

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  • Business Strategy Assessment

    Business Strategy Assessment

    Our Business Strategy Assessment service is designed to provide an objective and comprehensive evaluation of the current state of your most critical processes and propose a desired future state for yo

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  • Business Process Transformation

    Business Process Transformation

    DATMARK's Business Engineering team can re-think the way you do business by identifying problem areas in your business process management and using Lean Six Sigma strategies to improve efficiency,

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  • DATAMARK Improves Workforce Planning for a Fast-Growing Banking Client

    DATAMARK Improves Workforce Planning for a Fast-Growing Banking Client

    The client is a U.S.-based regional bank with over 1,000 employees, more than 60 branches and nearly $10 billion in assets. With a strong balance sheet and a favorable economic outlook for the financi

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  • Before Outsourcing Your Contact Center, Improve Your Processes

    Before Outsourcing Your Contact Center, Improve Your Processes

    A business engineering team can identify problems and design a process-improvement solution For many growing companies, there comes a point where the contact center’s key performance indicators...

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  • Business Process Outsourcing Company DATAMARK Inc.2:46

    Business Process Outsourcing Company DATAMARK Inc.

    DATAMARK is a leading provider of digital mailroom and mail center management, data entry, document processing, customer contact center and business process re-engineering services for Fortune 500 com

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  • Business Engineering Brochure

    Business Engineering Brochure

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  • DATAMARK delivers a solution to improve a bank reconciliation process

    DATAMARK delivers a solution to improve a bank reconciliation process

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  • Process Transformation: Q&A

    Process Transformation: Q&A

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  •  Knowledge Process Outsourcing Case Study

    Knowledge Process Outsourcing Case Study

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  • DATAMARK Accelerates the Invoice-to-Cash Cycle for a Global Courier

    DATAMARK Accelerates the Invoice-to-Cash Cycle for a Global Courier

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  • Young America and DATAMARK: Forging a Strategic Partnership

    Young America and DATAMARK: Forging a Strategic Partnership

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  • Webinar: Business Process Outsourcing: Set Yourself Up for Success!58:02

    Webinar: Business Process Outsourcing: Set Yourself Up for Success!

    In this one-hour webinar, DATAMARK Director of Engineering Nina Brown shares the best steps for a successful business process outsourcing engagement. Brown, an ASQ-certified Six Sigma Black Belt and

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