Training and Quality Assurance Case Study

April 6, 2017

A leading freight company required an efficient and cost-effective document processing solution to index its bills of lading. DATAMARK's client required indexing of over 25 BOLs per hour per FTE with 99.9% quality assurance using the client's bill processing system. This case study shows how DATAMARK developed a proprietary training curriculum for freight bill document processing at its deliver centers in both the U.S. and India. 

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Major U.S. Insurance Company Struggles with Rapid Growth
Major U.S. Insurance Company Struggles with Rapid Growth

The company recognized that its core competence was property and casualty insurance, not the management of ...

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A Processing Solution: DATAMARK Delivers a Custom Solution
A Processing Solution: DATAMARK Delivers a Custom Solution

DATAMARK ramped up an international document-processing team consisting of approximately two dozen staffers...

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