DATAMARK, a provider of business process outsourcing (BPO) services for large enterprises, has published a new case study highlighting its work for one of its Fortune 500 clients.
The customer, a leading overnight courier, needed to quickly process tens of thousands of billing documents that had bottlenecked in the invoice-to-cash process. DATAMARK’s team of finance and accounting document-processing specialists stepped in and delivered a solution.
DATAMARK’s document processing teams at its global facilities quickly ramped up and eliminated the backlog within weeks. In addition, DATAMARK continued to manage and improve the process, allowing the customer to focus on its core business of overnight deliveries.