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DATAMARK Helps Businesses Prepare for Economic Instability with Newly Released Guide

Compass pointing to crisis that a business will face if they are not prepared.

Leveraging Harvard research as a base, the business process outsourcing (BPO) firm offers businesses a clear roadmap to success amid…

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April 23, 2020
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DATAMARK Reveals Top Trends in Business Process Outsourcing for 2020

image of business man drawing a graph that shows an upward trend reaching the year 2020.

A new report highlights the changing landscape in BPO and how companies are shifting focus to boost their bottom line.…

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February 13, 2020
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DATAMARK Demystifies Off-Shore, Near-Shore, and On-Shore Outsourcing Call Center Options

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The company’s latest guide walks enterprise-level organizations through the unique benefits of each, so it’s easier for decisionmakers to identify…

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January 3, 2020
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Off-Shore, Near-Shore or On-Shore Call Center Outsourcing. Which is Best?

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When you’re planning to outsource a call center, one of the biggest decisions you’ll make is identifying whether off-shore, near-shore, or…

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December 31, 2019
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Providing World Class Customer Service in Multiple Languages

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Many companies across various industries already enlist the help of translators and interpreters to provide their customers with resources in…

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November 13, 2019
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Benefits of Outsourcing Customer Service With Bilingual Reps

bilingual customer service agent improve business contact center call center bpo datamark outsourcing businiess processing outsource

Most companies consider customer service to be a top priority, and for a good reason. Your customers are the foundation…

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October 18, 2019
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Why U.S. Companies Choose Business Process Outsourcing (BPO)

why companies outsource why should i outsource datamark is outsourcing good usa america

We recently wrote about the types of business processes companies outsource the most, but why are U.S. companies using business…

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October 1, 2019
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5 Warning Signs Your Customer Service Isn’t Performing

customer service performance warning signs

Customers are the most important stakeholders in your company, and they can easily make or break a company’s success. If…

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September 19, 2019
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Top 5 Business Processes Companies Prefer to Outsource

Top 5 Business Processes Companies Prefer to Outsource

Business process outsourcing (BPO) comes with a myriad of benefits, from improved efficiency, to reduced errors, greater client satisfaction, and…

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September 19, 2019
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Is BPO Cost-Effective?

Image of a street post with two pathway signs pointing at two different ways with the word outsource and inhouse written on it.

Many companies turn to business process outsourcing in the hopes of saving cash, but is BPO cost-effective overall? In short,…

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August 27, 2019
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    Founded in 1989, DATAMARK, Inc. is a leading business process outsourcing (BPO) company headquartered in El Paso, Texas.

    We serve Fortune 500 companies, government agencies and other large enterprises at our delivery centers worldwide, including the U.S., Mexico, and India.

    Headquarters: 123 W. Mills Avenue Suite 400 El Paso, TX 79901 USA

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