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Articles

Working Remote vs. On-Site: What the Pandemic Taught Us

Working Remote vs. On-Site: What the Pandemic Taught Us

Since the start of the COVID-19 pandemic, we’ve all learned a lot about the realities of remote work vs. on-site…

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March 7, 2022
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DATAMARK’s Corporate Social Responsibility Initiatives

DATAMARK’s Corporate Social Responsibility Initiatives

According to the World Business Council for Sustainable Development, corporate social responsibility is defined as “the continuing commitment by a…

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March 1, 2022
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Technology and the Future of Off-shore BPO – Insights from DATAMARK’s Director of India Operations

Technology and the Future of Off-shore BPO – Insights from DATAMARK’s Director of India Operations

Offshore has been key to Business Process Outsourcing (BPO) since pretty much the beginning. Along with BPO technologies, off-shore outsourcing…

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February 7, 2022
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How to Bounce Back from a Cyber-Attack in Your Contact Center

How to Bounce Back from a Cyber-Attack in Your Contact Center

A few lines of code can take down an entire enterprise and cyber-attacks are growing in sophistication, says Salvador Padilla, Director…

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February 7, 2022
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A Winning Approach to Customer Experience

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At DATAMARK, Providing strategic outsourcing solutions gives our customers the tools to create an outstanding customer experience while improving business…

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January 28, 2022
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Account Governance in the New Normal: Things to Look Out for in Your BPO Partner

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The COVID-19 crisis has impacted almost all sectors globally, with disrupted supply chains, country-wide lockdowns, and organizations exploring the possibility…

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January 13, 2022
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Leadership In Uncertain Times

Overlay of DATAMARK, Inc. building and President Bill Randag

Bill Randag is CEO and President of El Paso, Texas-based DATAMARK, Inc., which for more than 30 years has empowered…

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December 29, 2021
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Don’t Outsource Your Processes…Outsource Your Results!

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Having sold more than $980 million in outsourcing deals in my career and having played a key role in structuring…

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October 25, 2021
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Business Continuity Planning: Are You Planning for Tomorrow or Yesterday?

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Recently DATAMARK, Inc., held a webinar on Business Continuity Planning. The three panelists discussed what was missing or did not…

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October 14, 2021
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Building the Remote Contact Center of the Future

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Contact centers have changed a lot over the years thanks to advances in technology, trends in communication, and changing customer…

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August 19, 2021
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    Founded in 1989, DATAMARK, Inc. is a leading business process outsourcing (BPO) company headquartered in El Paso, Texas.

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    Headquarters: 123 W. Mills Avenue Suite 400 El Paso, TX 79901 USA

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