Could the Key to Business Process Improvements Be in Office Furniture? August 24, 2019 As business process improvement consultants, we are always on the lookout for trends in the workplace. In the offices of the near future,… Read more
Five Trends that are Moving Call Centers to the Cloud August 24, 2019 Providers of cloud-based call center solutions feel they are poised to disrupt the call center market, now dominated by legacy on-premise technology… Read more