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Articles

Which Customer Service Channels Are Most Important?

May 29, 2020
Young African American woman chooses to call contact center to help with her account problems

We recently explored how outsourcing improves customer service, digging into why the quality of services matters more than the channel…

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Should You Outsource Finance and Accounting?

May 26, 2020
Man in suit creating growth graph

You’ve run into roadblocks or reached a critical juncture, and you need to decide whether to shore up your in-house…

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How to Choose Between Call Center Outsourcing Companies

May 14, 2020
Businessman thinks about what outsourcing company to do business with

What might seem like minor differences between call center outsourcing companies usually wind up being the very things that make…

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Top Four Business Lessons Coronavirus Taught the World

May 4, 2020
Busy city landscape continues as images of the corona virus overtake it in 2020

Nobody expected a crisis like coronavirus to ever occur in our time. It rocked the business world and economies. As…

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Digital Mailroom Management – How Outsourcing Can Help

April 24, 2020
Abstract background showing a digital mailroom image

As organizations continue to grow with increasing clientele and production needs, the simple operational processes and practices have become daunting…

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11 Reasons You Need a Business Continuity Plan

April 20, 2020
The Datamark team member presents why your company needs a business continuity plan.

It probably goes without saying, but the best time to create a business continuity plan is before you have a…

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Top Five Ways BPO Benefits Businesses in Times of Crisis

April 17, 2020
Company CEO looks outside window as he worries about his business in a time of crisis.

Crisis management is on the minds of a lot of business leaders today. While market conditions and the economy can’t…

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When to Consider Healthcare Outsourcing For Medical Billing

April 2, 2020
DATAMARK data entry employee types on computer as they are entering the information on a billing statement.

No matter the season, healthcare organizations have a lot on their plate, and handling the billing and payment for hospitals…

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Reduce Your Turnover Through Business Process Engineering

March 20, 2020
datamark outsourcing insights datamark bpo business processing outsourcing bpe business process engineering solutions el paso onshore offshore nearshore farshore article companies company back office call center contact center customer service

Many companies reach a point when they realize their back office process management solutions are outdated and inefficient or it’s…

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What Do BPO Companies Do?

March 6, 2020
What Do BPO Companies Do?

Business process outsourcing (BPO) companies help their clients with a wide variety of tasks necessary for the organization to carry…

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  • Datamark Logo

    Founded in 1989, DATAMARK, Inc. is a leading business process outsourcing (BPO) company headquartered in El Paso, Texas.

    We serve Fortune 500 companies, government agencies and other large enterprises at our delivery centers worldwide, including the U.S., Mexico, and India.

    Headquarters: 123 W. Mills Avenue Suite 400 El Paso, TX 79901 USA

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