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Business Continuity Planning

DATAMARK’s business continuity/disaster recovery (BCP/DR) plans for clients are designed to ensure continued processing or a rapid return to work in the event of failures caused by weather, accidents, equipment breakdown, connectivity interruption or other unexpected events.

When Disaster Strikes: Why 311 Contact Centers Need a Business Continuity Plan

August 27, 2019
Contact Centers

   In situations where city residents find themselves in dire need of assistance or information, local authorities and agencies are…

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Business Continuity When Disaster Strikes: Decisions Companies Can Make to Deal with Natural Disasters

August 27, 2019
White paper

Does your company have a Business Continuity plan in place to prepare for natural disasters such as hurricanes, tornadoes, earthquakes,…

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Press Release: El Pasoans Dial 311 to Find Ways to Help Hurricane Harvey Victims

August 27, 2019
Flood

City’s 311 non-emergency call center fields hundreds of calls from residents interested in donating to or volunteering with relief organizations.…

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DATAMARK Ramps Up To Keep An International Courier Moving

August 27, 2019

To learn more, read or download the full case study above. 

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Case Study: Prepared for Disaster

August 27, 2019

To learn more, read or download the full case study above. 

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The Chennai Floods: One Year Later

August 27, 2019
Flood

DATAMARK adds new backup infrastructure in advance of the South Indian monsoon season Nearly a year after the record-breaking floods…

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Four Must-Do Steps for Business Continuity & Disaster Planning

August 27, 2019
thunderstorm in the background with a lightning bolt striking behind a yield sign asking if you are ready.

Even the best-run business with the most on-point management and top-notch employees can get sidelined by the unexpected. Power outages,…

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When Your Business Should Outsource: Defining Factors

August 27, 2019
Woman VP thinks about when she should outsource as a smiling agent looks at screen.

Deciding whether to outsource certain functions and job tasks of your business and knowing when is the best time to…

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“Prepared for Disaster”: Business Continuity and the 2015 South Indian Floods

August 26, 2019
Flood

For about three weeks in November and December, 2015, the annual northeast monsoon drenched South India, subjecting the region to…

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Chennai Floods: “Helping Each Other With What They Have”

August 26, 2019
Rain

Swimming through neck-deep water and trekking for miles across soggy ground, DATAMARK employee Vijay M. endures a three-day journey to…

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  • Datamark Logo

    Founded in 1989, DATAMARK, Inc. is a leading business process outsourcing (BPO) company headquartered in El Paso, Texas.

    We serve Fortune 500 companies, government agencies and other large enterprises at our delivery centers worldwide, including the U.S., Mexico, and India.

    Headquarters: 123 W. Mills Avenue Suite 400 El Paso, TX 79901 USA

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