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Case Studies

Young America and DATAMARK: Forging a Strategic Partnership

Case study

Young America’s partnership with DATAMARK spans over a decade. YA first came to DATAMARK with a need for handling inbound…

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August 27, 2019
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Major U.S. Insurance Company Struggles with Rapid Growth

Case study

A large, U.S.-based property and casualty insurance company was growing rapidly, with revenues climbing nearly 40 percent a year. The…

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August 27, 2019
0

Training and Quality Assurance Case Study

Case study

A leading freight company required an efficient and cost-effective document processing solution to index its bills of lading. DATAMARK’s client…

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August 27, 2019
0

DATAMARK Maps an Improvement Plan for a Mortgage Bank

To learn more, read or download the full case study above. 

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August 27, 2019
0

Rebate Outsourcing -The Benefits Of Processing From Image

Rebates are a great tool for building a base of satisfied, repeat customers. But if your process results in long…

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August 27, 2019
0

Compassionate Outsourcing: Retain Talented and Experienced Staff

Case study

When a Fortune 200 financial services company turned to DATAMARK looking for an outsourcing solution for its inbound mail handling…

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August 27, 2019
0

A Seamless Transition

Case study

When outsourcing contact center operations, the transition to the service provider is a critical step that can keep executives up…

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August 27, 2019
0

Case Study: Prepared for Disaster

To learn more, read or download the full case study above. 

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August 27, 2019
0

Study: SMBs Falling Short on Disaster Recovery Preparedness

Cloud computing offers organizations new options for establishing and improving business continuity and disaster recovery plans, yet many of small to…

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August 27, 2019
0

Case Study: A Successful Transition to an Outsourced Call Center

When outsourcing contact center operations, the transition to the service provider is a critical step that can keep executives up…

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August 26, 2019
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    Founded in 1989, DATAMARK, Inc. is a leading business process outsourcing (BPO) company headquartered in El Paso, Texas.

    We serve Fortune 500 companies, government agencies and other large enterprises at our delivery centers worldwide, including the U.S., Mexico, and India.

    Headquarters: 123 W. Mills Avenue Suite 400 El Paso, TX 79901 USA

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