Young America and DATAMARK: Forging a Strategic Partnership
Young America’s partnership with DATAMARK spans over a decade. YA first came to DATAMARK with a need for handling inbound…
Major U.S. Insurance Company Struggles with Rapid Growth
A large, U.S.-based property and casualty insurance company was growing rapidly, with revenues climbing nearly 40 percent a year. The…
Training and Quality Assurance Case Study
A leading freight company required an efficient and cost-effective document processing solution to index its bills of lading. DATAMARK’s client…
DATAMARK Maps an Improvement Plan for a Mortgage Bank
Rebate Outsourcing -The Benefits Of Processing From Image
Rebates are a great tool for building a base of satisfied, repeat customers. But if your process results in long…
Compassionate Outsourcing: Retain Talented and Experienced Staff
When a Fortune 200 financial services company turned to DATAMARK looking for an outsourcing solution for its inbound mail handling…
A Seamless Transition
When outsourcing contact center operations, the transition to the service provider is a critical step that can keep executives up…
Case Study: Prepared for Disaster
Study: SMBs Falling Short on Disaster Recovery Preparedness
Cloud computing offers organizations new options for establishing and improving business continuity and disaster recovery plans, yet many of small to…
Case Study: A Successful Transition to an Outsourced Call Center
When outsourcing contact center operations, the transition to the service provider is a critical step that can keep executives up…
