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Energy & Utilities

Leadership In Uncertain Times

Overlay of DATAMARK, Inc. building and President Bill Randag

Bill Randag is CEO and President of El Paso, Texas-based DATAMARK, Inc., which for more than 30 years has empowered…

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December 29, 2021
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Webinar: Why Business Continuity Plans Fail & How To Avoid Repeating Others’ Mistakes

DATAMARK Incorporated Webinar

Business Continuity Plans can fail even when extensive planning is involved. If you want your organization to avoid the Business…

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April 2, 2021

DATAMARK Announces Upcoming Business Continuity Planning Webinar

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This webinar will reveal essential information about the reasons Business Continuity Plans fail, how to avoid common mistakes others are…

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March 19, 2021

8 Performance & Profit-Boosting 2021 Contact Center Predictions

When it comes to 2021 contact center predictions, it’s all about boosting performance and profit. Demands are increasing, and budgets…

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March 2, 2021

Work From Home in COVID-19 Era and Its Impact on Business Continuity

Female call center agent is working from home. To the left an image of someone's hand is pressing an icon of a call center agent.

Business continuity planning has long been a semi-hidden aspect of many organizations. Still, after the COVID-19 pandemic took over most…

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March 2, 2021

Should You Consider Outsourcing to India?

Are you considering outsourcing to India but not sure if it’s the right move for your organization? It’s one of…

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January 14, 2021

Workforce Management: How Do We Handle Peak Seasons

Image of male call center agent smiling as he is talking on the headset and to the left there is a call center manager with a clipboard smiling at the camera.

The new year’s start brings on deadlines, growing to-do lists, and more pressure that can make it tough to be…

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January 13, 2021

DATAMARK Predicts Major Changes for Contact Centers in the COVID-19 Era

Image of man looking through binoculars at a city in the distance. To the right there is an image of a woman contact center agent wearing a face mask and a headset.

The business process outsourcing firm’s latest release examines how business-related shifts brought on by the coronavirus pandemic are necessitating big…

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January 5, 2021

The Essential Guide to Business Process Outsourcing: Everything You Need to Know

Image of someone on a tablet reading something as there are images of people to the left writing on a board and a call center agent on the phone.

The business process outsourcing (BPO) industry is growing in leaps and bounds. The latest from Statista shows $12 billion year-on-year…

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December 31, 2020

How to Outsource a Call Center

Office worker VP looks to his right as the image transitions to that of a call center.

Outsourcing your business’ call center operations can be a stressful and challenging transition. While every organization will face issues unique…

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December 30, 2020
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    Founded in 1989, DATAMARK, Inc. is a leading business process outsourcing (BPO) company headquartered in El Paso, Texas.

    We serve Fortune 500 companies, government agencies and other large enterprises at our delivery centers worldwide, including the U.S., Mexico, and India.

    Headquarters: 123 W. Mills Avenue Suite 400 El Paso, TX 79901 USA

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