Top 10 Reasons to Outsource Your Call Center
Reduced Costs: As mentioned above, setting up a call center requires major investments in facilities, equipment, operations, and staffing. Outsourced…
HealthCare.gov Call Centers Work to Improve Customer Experience With a Bigger, Better-Trained Workforce
After learning lessons from last year’s problem-plagued rollout of Affordable Care Act enrollment, the government has prepared for a rush…
