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Healthcare

Webinar – Why Organizations Need Business Process Outsourcing, Especially in Times of Uncertainty

DATAMARK Incorporated Webinar

In this webinar, we will be addressing why your organization should partner up with an experienced and knowledgeable BPO provider…

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December 28, 2020

4 Reasons AI Won’t Replace Contact Center Agents

Image of contact center agents at the stop smiling as there is a depiction of a robot's hand making contact with the hand of a man.

For almost as long as machines have been handling tasks for humans, people have worried that human labor would become…

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December 9, 2020

9 Reasons Why Business Continuity Plans Fail

Image of a hand holding a gear of continuity in a gray abstract background.

During a recent DATAMARK webinar, we polled the audience and found that nearly a quarter of respondents felt that the…

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November 23, 2020

Effective BPO Social Media Strategies for Customer Care Services

Image of someone holding a phone with their finger hovering over social media icons, and a contact center agent to the right is ready to help them if they need help.

If you’re looking for ways to enhance and finetune the customer journey, but you aren’t investing in social media strategy,…

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November 20, 2020

New DATAMARK Report Explores How COVID-19 is Redefining the Customer Experience

Woman stands outside the store holding bags as she looks at store while wearing a mask.

The business process outsourcing firm’s latest release offers insights on changes in consumer behavior, how companies are rising to meet…

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November 5, 2020

5 Reasons Companies Choose Call Center Outsourcing

5 Reasons Companies Choose Call Center Outsourcing

It used to be that call center outsourcing services was something businesses chose purely as a lower cost option but…

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November 3, 2020

IVR Automation in the Call Center

Shot of a man working in a call center as he is sitting infront of a computer

Is your customer service growing at the same rate as your business? If not, then you’re likely dropping the ball…

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October 26, 2020

Why Many Businesses Will Consider BPO After COVID-19

Man looking outside window as the sunsets over a city horizon. As he thinks about what he should do during this pandemic.

Even though companies have leveraged business process outsourcing (BPO) for decades as a means to build stronger, more efficient, and…

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October 12, 2020

DATAMARK Speaks Out About Common Outsourcing Myths in New Report

Man looking out the window of a building as origami dragons fly around him.

The business process outsourcing firm explores truths and myths behind hot-button topics such as security concerns and job loss amidst…

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October 2, 2020

Webinar – Business Lessons Learned From COVID-19 and How to Set up a Business Continuity Plan

If you’re struggling to survive the hard-hit impacts of COVID-19, you are not alone. Businesses are being forced to adapt…

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September 30, 2020
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    Founded in 1989, DATAMARK, Inc. is a leading business process outsourcing (BPO) company headquartered in El Paso, Texas.

    We serve Fortune 500 companies, government agencies and other large enterprises at our delivery centers worldwide, including the U.S., Mexico, and India.

    Headquarters: 123 W. Mills Avenue Suite 400 El Paso, TX 79901 USA

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