Top 5 Benefits of Bilingual Contact Centers
Should your company be leveraging bilingual contact centers? It may seem like it’s the buzz phrase of the day, but there…
During Open Enrollment, DATAMARK Helps Healthcare Providers with Document Influx
Major healthcare insurance providers have partnered with DATAMARK for document processing services in the past and continue to do so…
DATAMARK Partners With A Major Healthcare Insurance Provider, Broadening the Company’s Services Within The Healthcare Sector
DATAMARK Incorporated, an El Paso-based global leader in Business Process Services (BPS) since 1989, has partnered with one of the…
As Healthcare Providers Implement Electronic Health Record Systems, A Need for Technology and a Call Center Arises
Healthcare providers have spent an impressive amount of money on integrating electronic health record (EHR) systems as part of their…
“Do You Speak Spanish?”- The Data Shows the Need for Bilingual Contact Center Agents
DATAMARK, Inc., has been employing bilingual agents since 1990. Hispanics and Latinos, whom the U.S. Census Bureau predicts will account…
The Five Reasons Pharmaceutical Companies Should Outsource
For public health to continue to progress and improve, pharmaceutical companies need to invest their time, money and efforts in…
The Importance of Data Analytics
Much goes into the successful operation of a business. While some of the more obvious elements to successful operations stand-alone…
The Digital Mailroom – Infographic
Organizations that adopted the paper-to-digital concept for business processes cited faster turnaround to customers and more efficient data capture as…
Major U.S. Insurance Company Struggles with Rapid Growth
A large, U.S.-based property and casualty insurance company was growing rapidly, with revenues climbing nearly 40 percent a year. The…
