Patients Want Digitally Connected Doctors
Patients would feel much more confident about their healthcare if their doctors were digitally connected, according to a new patient-experience…
Two-thirds of Healthcare Organizations Report Recent IT Security Incidents
Healthcare IT systems have been damaged or disrupted, and patient and financial data lost through recent cyber attacks, according to…
Study: Criminal Attacks are the No. 1 Cause of Data Breach in Healthcare
Criminals are going after information on the computer systems of healthcare payers and providers at an unprecedented rate, according to…
Apple and IBM Reveal New Healthcare Mobile Apps
Apple and IBM’s enterprise mobility partnership has produced iPhone and iPad apps to help improve the speed, efficiency and cost-effectiveness…
Electronic Transactions Could Save U.S. Healthcare $8 Billion Annually
Healthcare providers and health plans are making progress transitioning from paper-based to electronic transactions, but are still manually processing some…
HealthCare.gov Call Centers Work to Improve Customer Experience With a Bigger, Better-Trained Workforce
After learning lessons from last year’s problem-plagued rollout of Affordable Care Act enrollment, the government has prepared for a rush…
Everest: Business Process Outsourcing for Healthcare Payers is Booming Under the Affordable Care Act
As the U.S. moves into its second year under the Affordable Care Act, healthcare payers are turning more and more…
Healthcare Transforms as ACA Settles Into Its Second Year
American healthcare is entering its second year of transformation under the framework of the Affordable Care Act. With some 10…
High Costs Discourage Americans from Getting Medical Care
Although more Americans have joined health insurance rolls in the wake of the Affordable Care Act, one in three say…