Infographic: Tips and Strategies for a Document Spring Cleaning
Spring is around the corner. This is traditionally the time to do a deep cleaning and make a fresh start…
Spring is around the corner. This is traditionally the time to do a deep cleaning and make a fresh start…
The “call center” of the past is no more. Though most people still use the term “call center,” today’s customer-service…
From in-house paper-pushing to a digital workflow handled by outside specialists When it comes to processing bills of lading, commercial…
Want to know what goes on in a digital mailroom facility? Check out our infographic below! In a digital mailroom,…
Cloud platforms, gamification, social media CRM, artificial intelligence … Sometimes it’s hard to wrap your head around every available technological…
Embarking on a business process improvement initiative can seem like a monumental task. Where do you start? What are industry…
If your company has grown and now encompasses several regional offices, it’s likely you have several customer service agents in…