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Infographics

Infographic: Tips and Strategies for a Document Spring Cleaning

August 26, 2019

Spring is around the corner. This is traditionally the time to do a deep cleaning and make a fresh start…

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Top 8 Best Practices for Multichannel Customer Contact Centers

August 26, 2019
Top 8 Best Practices for Multichannel Customer Contact Centers

No need to reinvent the wheel–there are many great Multichannel Customer Contact “Best Practices” guides available on the web. We’ve gathered some…

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Infographic: The Language of the Modern Call Center

August 26, 2019

The “call center” of the past is no more. Though most people still use the term “call center,” today’s customer-service…

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Top 10 Reasons to Outsource Your Call Center

August 25, 2019
Infographic

Outsourcing Contact Centers Fortune 500 enterprises and government agencies need to stay focused on core competencies, so these types of…

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Infographic: Freight Document Processing Maturity Model

August 25, 2019

From in-house paper-pushing to a digital workflow handled by outside specialists When it comes to processing bills of lading, commercial…

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Infographic: The Digital Mailroom

August 25, 2019

Want to know what goes on in a digital mailroom facility? Check out our infographic below! In a digital mailroom,…

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Infographic: Contact Center Technology Trends

August 25, 2019

Cloud platforms, gamification, social media CRM, artificial intelligence … Sometimes it’s hard to wrap your head around every available technological…

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Infographic: Business Process Transformation Q&A

August 25, 2019

Embarking on a business process improvement initiative can seem like a monumental task. Where do you start? What are industry…

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Infographic: Understanding the Benefits of Contact Center Consolidation

August 25, 2019

If your company has grown and now encompasses several regional offices, it’s likely you have several customer service agents in…

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Infographic: Document Scanning and Backfile Conversion: 7 Steps to Success

August 24, 2019
files

When a customer calls, which scenario best describes your way of doing business? A. You pull up the customer’s file on…

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    Founded in 1989, DATAMARK, Inc. is a leading business process outsourcing (BPO) company headquartered in El Paso, Texas.

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