Why U.S. Companies Choose Business Process Outsourcing (BPO)
We recently wrote about the types of business processes companies outsource the most, but why are U.S. companies using business…
How Outsourcing Can Help Solve Your Back Office Issues and Improve Efficiency
Great back office support can take your business to new levels, while the smallest slip-ups could lead to serious issues.…
5 Warning Signs Your Customer Service Isn’t Performing
Customers are the most important stakeholders in your company, and they can easily make or break a company’s success. If…
Top 5 Business Processes Companies Prefer to Outsource
Business process outsourcing (BPO) comes with a myriad of benefits, from improved efficiency, to reduced errors, greater client satisfaction, and…
Focus Inc. Group provides: Infographic “8 Common Misconceptions About Outsourcing”
The mindset of outsourcing has changed big time from 20-10 years ago as has the way that business should deal…
Cloud Services Now Account for a Third of IT Outsourcing Market
As a further sign of just how much cloud computing has impacted the IT landscape, a new report by outsourcing…
Study: SMBs Falling Short on Disaster Recovery Preparedness
Cloud computing offers organizations new options for establishing and improving business continuity and disaster recovery plans, yet many of small to…
Email Chaos and Other Content Issues Create Information Risk in Large Enterprises
In a wide-ranging study of enterprise-level information management, email has emerged as the proverbial “elephant in the room.” A significant number…
UK Office Workers Prefer Printed Paper Over Electronic Documents
More and more people are using tablet computers at work, which some believed would help advance the concept of the…
IT Problems Can Cause Employees to Lose Two Work Weeks Every Year
The email server goes down, the WiFi connection drops, the computer freezes … At work, these little daily tech glitches…
