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REPURPOSE

Repurpose post for HR and internal use since it is beginner level content.

Work From Home in COVID-19 Era and Its Impact on Business Continuity

Female call center agent is working from home. To the left an image of someone's hand is pressing an icon of a call center agent.

Business continuity planning has long been a semi-hidden aspect of many organizations. Still, after the COVID-19 pandemic took over most…

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March 2, 2021

Should You Consider Outsourcing to India?

Are you considering outsourcing to India but not sure if it’s the right move for your organization? It’s one of…

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January 14, 2021

Workforce Management: How Do We Handle Peak Seasons

Image of male call center agent smiling as he is talking on the headset and to the left there is a call center manager with a clipboard smiling at the camera.

The new year’s start brings on deadlines, growing to-do lists, and more pressure that can make it tough to be…

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January 13, 2021

The Essential Guide to Business Process Outsourcing: Everything You Need to Know

Image of someone on a tablet reading something as there are images of people to the left writing on a board and a call center agent on the phone.

The business process outsourcing (BPO) industry is growing in leaps and bounds. The latest from Statista shows $12 billion year-on-year…

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December 31, 2020

How to Outsource a Call Center

Office worker VP looks to his right as the image transitions to that of a call center.

Outsourcing your business’ call center operations can be a stressful and challenging transition. While every organization will face issues unique…

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December 30, 2020

8 Advantages of Outsourcing in the Manufacturing & Retail Industries

Female contact center agent talks over headset as she smiles looking to the left. On the right an image of a female warehouse worker taking inventory on her computer.

When many people hear about outsourcing in manufacturing or retail, it relates to the core production tasks, such as having…

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November 25, 2020

5 Reasons Companies Choose Call Center Outsourcing

5 Reasons Companies Choose Call Center Outsourcing

It used to be that call center outsourcing services was something businesses chose purely as a lower cost option but…

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November 3, 2020

IVR Automation in the Call Center

Shot of a man working in a call center as he is sitting infront of a computer

Is your customer service growing at the same rate as your business? If not, then you’re likely dropping the ball…

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October 26, 2020

Why Many Businesses Will Consider BPO After COVID-19

Man looking outside window as the sunsets over a city horizon. As he thinks about what he should do during this pandemic.

Even though companies have leveraged business process outsourcing (BPO) for decades as a means to build stronger, more efficient, and…

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October 12, 2020

5 Advantages of Outsourcing in the Transportation Industry

image of truck passing by other cars on a highway as the sun sets in the horizon.

Most organizations could benefit from outsourcing their back-office services, but when it comes to the transportation and logistics industry, if…

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October 5, 2020
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    Founded in 1989, DATAMARK, Inc. is a leading business process outsourcing (BPO) company headquartered in El Paso, Texas.

    We serve Fortune 500 companies, government agencies and other large enterprises at our delivery centers worldwide, including the U.S., Mexico, and India.

    Headquarters: 123 W. Mills Avenue Suite 400 El Paso, TX 79901 USA

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