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Transportation and Logistics

The Essential Guide to Business Process Outsourcing: Everything You Need to Know

Image of someone on a tablet reading something as there are images of people to the left writing on a board and a call center agent on the phone.

The business process outsourcing (BPO) industry is growing in leaps and bounds. The latest from Statista shows $12 billion year-on-year…

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December 31, 2020

How to Outsource a Call Center

Office worker VP looks to his right as the image transitions to that of a call center.

Outsourcing your business’ call center operations can be a stressful and challenging transition. While every organization will face issues unique…

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December 30, 2020

Webinar – Why Organizations Need Business Process Outsourcing, Especially in Times of Uncertainty

DATAMARK Incorporated Webinar

In this webinar, we will be addressing why your organization should partner up with an experienced and knowledgeable BPO provider…

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December 28, 2020

4 Reasons AI Won’t Replace Contact Center Agents

Image of contact center agents at the stop smiling as there is a depiction of a robot's hand making contact with the hand of a man.

For almost as long as machines have been handling tasks for humans, people have worried that human labor would become…

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December 9, 2020

9 Reasons Why Business Continuity Plans Fail

Image of a hand holding a gear of continuity in a gray abstract background.

During a recent DATAMARK webinar, we polled the audience and found that nearly a quarter of respondents felt that the…

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November 23, 2020

Effective BPO Social Media Strategies for Customer Care Services

Image of someone holding a phone with their finger hovering over social media icons, and a contact center agent to the right is ready to help them if they need help.

If you’re looking for ways to enhance and finetune the customer journey, but you aren’t investing in social media strategy,…

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November 20, 2020

5 Reasons Companies Choose Call Center Outsourcing

5 Reasons Companies Choose Call Center Outsourcing

It used to be that call center outsourcing services was something businesses chose purely as a lower cost option but…

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November 3, 2020

IVR Automation in the Call Center

Shot of a man working in a call center as he is sitting infront of a computer

Is your customer service growing at the same rate as your business? If not, then you’re likely dropping the ball…

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October 26, 2020

Why Many Businesses Will Consider BPO After COVID-19

Man looking outside window as the sunsets over a city horizon. As he thinks about what he should do during this pandemic.

Even though companies have leveraged business process outsourcing (BPO) for decades as a means to build stronger, more efficient, and…

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October 12, 2020

5 Advantages of Outsourcing in the Transportation Industry

image of truck passing by other cars on a highway as the sun sets in the horizon.

Most organizations could benefit from outsourcing their back-office services, but when it comes to the transportation and logistics industry, if…

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October 5, 2020
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    Founded in 1989, DATAMARK, Inc. is a leading business process outsourcing (BPO) company headquartered in El Paso, Texas.

    We serve Fortune 500 companies, government agencies and other large enterprises at our delivery centers worldwide, including the U.S., Mexico, and India.

    Headquarters: 123 W. Mills Avenue Suite 400 El Paso, TX 79901 USA

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