DATAMARK Delivers a Custom Solution

A courier required a solution for processing commercial invoices that would ensure on-time delivery for shipments between its U.S. and Canadian customers. Additionally, the courier needed a contact center queue to to attend to issues with commercial invoices. The courier turned to DATAMARK to continue its reputation for reliable, on-time delivery without risking customer satisfaction. Read this case study for more. 

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Outsourced Contact Center Services: An Executive Toolkit
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Outsourcing your call center management function is a tough decision. Read this exhaustive guide to learn t...

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Contact Center Workforce Management Case Study
Contact Center Workforce Management Case Study

With up to 40 marketing programs underway at any given time, DATAMARK’s client required an agile and cost-e...

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