Infographic: Contact Center Technology Trends

May 20, 2015 DATAMARK

Cloud platforms, gamification, social media CRM, artificial intelligence …

Sometimes it’s hard to wrap your head around every available technological solution designed to improve contact center performance.

  • Cloud Computing
  • Security
  • Social Media
  • Gamification
  • Artificial Intelligence
  • Language Interpreting
  • Callback Technologies
  • Workforce Management
  • CRM and Analytics
Previous Article
Top 10 Reasons to Outsource Your Call Center

Check out our infographic below! Fortune 500 enterprises and government agencies need to stay focused on co...

Next Article
New Video Highlights Vocalcom Software Solution for DATAMARK Contact Center Services

The technology platform behind DATAMARK’s outsourced contact center services is highlighted in a new three ...


Contact Us