Press Release: DATAMARK INC. Welcomes New Contact Center Client

November 15, 2016

DATAMARK to provide outsourced services for a U.S. market leader in over-the-phone language interpretation.

DATAMARK is proud to announce the addition of its newest client to the company’s portfolio of outsourced business services.

DATAMARK, a global provider of business process outsourcing (BPO) and contact center services, will provide support for one of the country’s leading over-the-phone language interpretation service providers. DATAMARK’s contact center agents will handle a large volume of the client’s Spanish-language calls involving business, insurance and healthcare.

DATAMARK Business Development Manager Mark Pryor said the client sought a contact center services provider/partner that could meet the company’s requirements for providing the highest quality interpreters and translators, supported by a robust contact center infrastructure and an experienced management team.

“Our ability to recruit quality employees, our analytics capabilities and our process-improvement focus made us a great match for this company,” Pryor said. “By working closely together, we have become partners focused on mutual success, profitability and exceptional language interpretation service quality for our client’s customers.”

For more information, Contact us today. 

Previous Article
Before Outsourcing Your Contact Center, Improve Your Processes
Before Outsourcing Your Contact Center, Improve Your Processes

For many growing companies, there comes a point where the contact center’s key performance indicators begin...

Next Article
Press Release: El Pasoans Dial 311 to Find Ways to Help Hurricane Harvey Victims
Press Release: El Pasoans Dial 311 to Find Ways to Help Hurricane Harvey Victims

City’s 311 non-emergency call center fields hundreds of calls from residents interested in donating to or v...