A courier required a solution for processing commercial invoices that would ensure on-time delivery for shipments between its U.S. and Canadian customers. Additionally, the courier needed a contact center queue to to attend to issues with commercial invoices. The courier turned to DATAMARK to continue its reputation for reliable, on-time delivery without risking customer satisfaction. Read this case study for more.
Other content in this Stream
DATAMARK Announces Partnership With Pennsylvania Higher Education Assistance Agency (PHEAA)
DATAMARK recently partnered with the Pennsylvania Higher Education Assistance Agency, providing them with end-to-end digital mailroom and document management services.
DATAMARK Announces Partnership with Pennsylvania Higher Education Assistance Agency (PHEAA)
During Open Enrollment, DATAMARK Helps Healthcare Providers with Document Influx
As healthcare insurance companies experience an influx of documents during open enrollment, DATAMARK can help by offering several beneficial document processing services aimed to facilitate the work.
DATAMARK Partners With A Major Healthcare Insurance Provider, Broadening the Company's Services Within The Healthcare Sector
DATAMARK Incorporated has partnered with one of the most highly-recognized health insurance providers in the nation to provide document management and claims processing services.
As Healthcare Providers Implement Electronic Health Record Systems, A Need for Technology and a Call Center Arises
Healthcare providers have spent an impressive amount of money on integrating electronic health record (EHR) systems as part of their data and information intake, including effective call centers.
The Importance of Data Analytics
Data analytics can both improve business income and provide ways to better serve their customers
Digitizing Paper Documents is a Sure Bet for the Casino and Hospitality Industry
Today, every type of business is doing its best to move at digital speed, and those in the casino and hospitality industry is no different. But despite efforts to shift to digital forms and...
Training and Quality Assurance Case Study
Background: A leading freight company specializing in less-than-truckload (LTL) shipping services in the United States required an efficient and cost-effective document processing solution to index
Datamark - Business Processing and Outsourcing Company
DATAMARK improves the quality of your business. Our services include: Digital Mailroom Management, Document Processing, Call Centers and More. Learn more with our free analytics today!
Outsourcing Cost Analysis
To help answer the question “Should we outsource?” DATAMARK has developed a new white paper that presents the basic principles of an business process outsourcing (BPO) cost analysis in concise,
Transportation Document Processing Brochure
Bills of lading, customs manifests, invoices—DATAMARK processes these and many other transportation documents for some of the country's largest overnight couriers and LTL carriers.
Healthcare Document Processing Brochure
Infographic: Freight Document Processing Maturity Model
Rebate Outsourcing -The Benefits Of Processing From Image
Improving Customs Document Processing for an International Courier
DATAMARK Accelerates the Invoice-to-Cash Cycle for a Global Courier
Backfile Conversion: Best Practices and Considerations for Electronic Document Management
Overview and strategies for leading backfile conversion projects to a successful outcome.
Addressing BPO Information Security: A Three-Front Approach
Benefits of Processing from Image - whitepaper (April 2012)
Transportation Document Processing: Three Benefits of Outsourcing