DATAMARK Improves Workforce Planning for a Fast-Growing Banking Client

September 19, 2017

A U.S.-based regional bank was struggling to find an ideal workforce management solution. The client expected to continue to experience financial growth, but it wasn't sure if it needed to double on the amount of staff. The client understood it required a deep analysis of its business processes, and the development of a workforce-planning toolkit to ensure optimal staffing. DATAMARK Business Engineers were able to provide both. This case study explains how. 

Previous Article
Contact Centers Can Help Banks Open New Doors of Opportunity While Closing Physical Ones
Contact Centers Can Help Banks Open New Doors of Opportunity While Closing Physical Ones

As mobile technology continues to grow for banking customers, allowing them to refrain from tending to thei...

Next Flipbook
Compassionate Outsourcing: Retain Talented and Experience Staff
Compassionate Outsourcing: Retain Talented and Experience Staff

This case study provides an insightful explanation of how DATAMARK worked with the human resources departme...

GET A FREE CONSULTATION TODAY

Contact Us