DATAMARK's digital mailroom and automated document processing services are an ideal solution for companies looking to lower administrative costs while improving the healthcare experience for customers
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Is BPO Cost-Effective?
BPO is cost-effective, but how much your organization stands to save depends on multiple factors. Get a quick overview here.
Digital Mailrooms Explained and Why Your Business Needs It
Learn how our digital mailroom solutions can improve efficiency, increase productivity, and help grow your business.
Top 5 Benefits of Bilingual Contact Centers
Should your company be leveraging bilingual contact centers? Learn more about how they improve profitability and customer service here.
During Open Enrollment, DATAMARK Helps Healthcare Providers with Document Influx
As healthcare insurance companies experience an influx of documents during open enrollment, DATAMARK can help by offering several beneficial document processing services aimed to facilitate the work.
DATAMARK Partners With A Major Healthcare Insurance Provider, Broadening the Company's Services Within The Healthcare Sector
DATAMARK Incorporated has partnered with one of the most highly-recognized health insurance providers in the nation to provide document management and claims processing services.
As Healthcare Providers Implement Electronic Health Record Systems, A Need for Technology and a Call Center Arises
Healthcare providers have spent an impressive amount of money on integrating electronic health record (EHR) systems as part of their data and information intake, including effective call centers.
"Do You Speak Spanish?"- The Data Shows the Need for Bilingual Contact Center Agents
DATAMARK, Inc., has been employing bilingual agents since 1990.
The Five Reasons Pharmaceutical Companies Should Outsource
For public health to continue to progress and improve, pharmaceutical companies need to invest their time, money and efforts in what they do best; developing medicine by completing the necessary ...
The Importance of Data Analytics
Data analytics can both improve business income and provide ways to better serve their customers
Major U.S. Insurance Company Struggles with Rapid Growth
The company recognized that its core competence was property and casualty insurance, not the management of mailrooms, paper documents and related business processes. Company executives understood that
The Digital Mailroom - Infographic
Organizations that adopted the paper-to-digital concept for business processes cited faster turnaround to customers and more efficient data capture as digital mailroom’s main benefits.
A Roundtable Discussion on EHR Conversions: Experiences, Challenges and Solutions
The U.S healthcare industry is heavily influenced by evolving and complex federal and state regulations. Read more here.
Location Analysis: Onshore, Nearshore, Offshore
This paper provides and overview of key attributes, benefits, and risks for each location relative to the united states.
Unstructured Data in Electronic Health Record Systems: Challenges and Solutions
The challenge for organizations that want to create a truly all-electronic health record, is how to bring in all unstructured data into a patient’s “digital file.”
Pipefy - BPO Ebook
DATAMARK was fortunate enough to be featured in Pipefy's new BPO Ebook. This is a simple explanation of what BPO is and the benefits it offers companies.
DATAMARK Decision Matrix
Many companies reach a point where they realize their back office process management solutions are outdated, inefficient and held back by old technology and legacy software systems.
Lean, High-Speed and Digital
Grow a lean and agile business by harnessing the power of business automation. We will advise on the best business process automation tools
Five Contact Center Trends to Watch in 2017
Without efficient and adaptive call center management your customer support system descends into chaos. Read for the trends to watch out in 2017
Outsourcing Relationship Checkup
Do you have great relationships with your outsourcing vendors? This quick checklist will help you gauge the health of your partnerships.
Patients Want Digitally Connected Doctors