Do you have a healthy relationship with your business process outsourcing (BPO) provider?
To help you find out, our team has created a checklist covering some of the most important questions to ask when evaluating your business process outsourcing relationships.
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Patients Want Digitally Connected Doctors
Patients would feel much more confident about their healthcare if their doctors were digitally connected, a...
Major U.S. Insurance Company Struggles with Rapid Growth - Case Study
The company recognized that its core competence was property and casualty insurance, not the management of mailrooms, paper documents and related business processes. Company executives understood that
Organizations that adopted the paper-to-digital concept for business processes cited faster turnaround to customers and more efficient data capture as digital mailroom’s main benefits.
Unstructured Data in Electronic Health Record Systems: Challenges and Solutions
The challenge for organizations that want to create a truly all-electronic health record, is how to bring in all unstructured data into a patient’s “digital file.”
DATAMARK was fortunate enough to be featured in Pipefy's new BPO Ebook. This is a simple explanation of what BPO is and the benefits it offers companies.
Many companies reach a point where they realize their back office process management solutions are outdated, inefficient and held back by old technology and legacy software systems.
Patients would feel much more confident about their healthcare if their doctors were digitally connected, according to a new patient-experience survey. Surescripts, a health-information network...
Two-thirds of Healthcare Organizations Report Recent IT Security Incidents
Healthcare IT systems have been damaged or disrupted, and patient and financial data lost through recent cyber attacks, according to the new 2015 Cybersecurity Survey released by HIMSS, the...
Study: Criminal Attacks are the No. 1 Cause of Data Breach in Healthcare
Criminals are going after information on the computer systems of healthcare payers and providers at an unprecedented rate, according to a new report from the Ponemon Institute, a research center...
Apple and IBM’s enterprise mobility partnership has produced iPhone and iPad apps to help improve the speed, efficiency and cost-effectiveness of healthcare work. Three of the four new apps are...
Electronic Transactions Could Save U.S. Healthcare $8 Billion Annually
Healthcare providers and health plans are making progress transitioning from paper-based to electronic transactions, but are still manually processing some 3.4 billion transactions annually,...
HealthCare.gov Call Centers Work to Improve Customer Experience With a Bigger, Better-Trained Workforce
After learning lessons from last year’s problem-plagued rollout of Affordable Care Act enrollment, the government has prepared for a rush of enrollees with a 40 percent expansion to its...
Everest: Business Process Outsourcing for Healthcare Payers is Booming Under the Affordable Care Act
As the U.S. moves into its second year under the Affordable Care Act, healthcare payers are turning more and more to business process outsourcing (BPO) providers for claims processing and other...
Healthcare Transforms as ACA Settles Into Its Second Year
American healthcare is entering its second year of transformation under the framework of the Affordable Care Act. With some 10 million formerly uninsured Americans now on the health coverage...
