A Superior Customer Experience: How Contact Center Dispatchers are Fueling a Progression for Trucking Companies

December 5, 2018

Dispatchers at contact centers throughout the country are fueling progress in the trucking industry. By integrating modern technology, complying with DOT regulations, and providing 24/7 services, dispatchers are facilitating improvements in an industry that serves virtually everyone in the nation. 

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Fueling Customer Service Excellence In Two Languages
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Excentus was rapidly gaining customers who preferred to converse in Spanish. Through a joint venture with I...

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