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Why Call Centers Once Outsourced Overseas Are Coming Back to the U.S.
Why Call Centers Once Outsourced Overseas Are Coming Back to the U.S.

Throughout the 1990s and the first decade of the 2000s, call centers were often the poster children for job...

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Compassionate Outsourcing: Retain Talented and Experience Staff
Compassionate Outsourcing: Retain Talented and Experience Staff

This case study provides an insightful explanation of how DATAMARK worked with the human resources departme...