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Is BPO Cost-Effective?
BPO is cost-effective, but how much your organization stands to save depends on multiple factors. Get a quick overview here.
Digital Mailrooms Explained and Why Your Business Needs It
Learn how our digital mailroom solutions can improve efficiency, increase productivity, and help grow your business.
Top 5 Benefits of Bilingual Contact Centers
Should your company be leveraging bilingual contact centers? Learn more about how they improve profitability and customer service here.
DATAMARK Visits Trinidad & Tobago in Outreach Trip
Drawing on a partnership between the DATAMARK Gives Back program and Youth with a Mission, DATAMARK volunteers raised thousands for Bible donations and personally delivered them to youths in Trinidad
DATAMARK Announces Partnership with Pennsylvania Higher Education Assistance Agency (PHEAA)
DATAMARK recently partnered with the Pennsylvania Higher Education Assistance Agency, providing them with end-to-end digital mailroom and document management services.
From A Call Center To A Fully-Functioning Contact Center: A Growing Trend
DATAMARK has designed a useful infographic to help illustrate how a call center can transform into a contact center & why it is important for business.
During Open Enrollment, DATAMARK Helps Healthcare Providers with Document Influx
As healthcare insurance companies experience an influx of documents during open enrollment, DATAMARK can help by offering several beneficial document processing services aimed to facilitate the work.
2:43DATAMARK, Inc. - Fueling the Customer Experience
Excentus, one of DATAMARK’s highly-valued partnerships, drives customer satisfaction through its ‘Drive The Experience’ approach, which focuses on delivering memorable and exemplary experiences for it
130 of DATAMARK's staff from the US, India, and Mexico recently attended the company's semi-annual meeting in Ruidoso, New Mexico, where the company reinforced its core values and vision.
When Disaster Strikes: Why 311 Contact Centers Need a Business Continuity Plan
When disaster strikes, it is imperative for 311 services to continue operations. Having a business continuity plan ensures that residents continue to have access to information and services.
DATAMARK ramped up an international document-processing team consisting of approximately two dozen staffers trained in the courier’s commercial invoice process.
2:44DATAMARK Gives Back
On July 13, 2017, DATAMARK, Inc., an El Paso-based global leader in Business Process Services (BPS) since 1989, hosted its annual 4th of July Carnival where DATAMARK employees from El Paso...
DATAMARK Partners With A Major Healthcare Insurance Provider, Broadening the Company's Services Within The Healthcare Sector
DATAMARK Incorporated has partnered with one of the most highly-recognized health insurance providers in the nation to provide document management and claims processing services.
By integrating modern technology, complying with DoT regulations, and providing 24/7 services, contact centers dispatchers are fueling progress in the trucking industry.
As Healthcare Providers Implement Electronic Health Record Systems, A Need for Technology and a Call Center Arises
Healthcare providers have spent an impressive amount of money on integrating electronic health record (EHR) systems as part of their data and information intake, including effective call centers.
When natural disasters strike, a business continuity plan is essential for a company to avoid operational interruption.
Millennials and Brand Loyalty: Statistics That Will Make You Want To Improve-and Possibly Outsource-Your Contact Center
An insightful and factual look at how millennials are driving different industries to change the way they operate their contact centers.
"Do You Speak Spanish?"- The Data Shows the Need for Bilingual Contact Center Agents
DATAMARK, Inc., has been employing bilingual agents since 1990.
The $700 Billion Freight Industry: How Partnering With a BPO Specialist Can Help Freight Companies Compete For Revenue
When $700 billion is at stake, how can these businesses compete for customers while adapting lean systems
Why Contact Centers Are Part of the Branding for Companies