Learn more here: https://www.datamark.net/call-centers/capabilities/multi-channel-contact-center Whether placing an order, seeking help with a product or service, or sharing their experience with others, customers connect with your business through multiple channels. At DATAMARK, one of the industry’s leading call center outsourcing companies, our agents understand the importance of customer relationship management and are trained to expertly represent your brand at any point of contact, including phone, email, web chat, and social media.