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Tag Archives: bpo and corona virus

Customer Experience Trends and the Business Impacts of 2020

January 7, 2021
An abstract image of people walking on a busy city street.

Customer experience (CX) is the heart of most businesses today. A Gartner survey prior to COVID indicated more than two-thirds…

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The Future of Contact Centers in the COVID-19 Era

November 11, 2020
Company CEO looks outside the window while there is a row of call center desks to the left of him.

Lately, there’s been a lot of talk that the coronavirus killed the contact center. It didn’t. Contact centers will always…

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New DATAMARK Report Explores How COVID-19 is Redefining the Customer Experience

November 5, 2020
Woman stands outside the store holding bags as she looks at store while wearing a mask.

The business process outsourcing firm’s latest release offers insights on changes in consumer behavior, how companies are rising to meet…

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Why Many Businesses Will Consider BPO After COVID-19

October 12, 2020
Man looking outside window as the sunsets over a city horizon. As he thinks about what he should do during this pandemic.

Even though companies have leveraged business process outsourcing (BPO) for decades as a means to build stronger, more efficient, and…

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    Founded in 1989, DATAMARK, Inc. is a leading business process outsourcing (BPO) company headquartered in El Paso, Texas.

    We serve Fortune 500 companies, government agencies and other large enterprises at our delivery centers worldwide, including the U.S., Mexico, and India.

    Headquarters: 123 W. Mills Avenue Suite 400 El Paso, TX 79901 USA

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