Coronavirus Business Lessons Highlighted in New DATAMARK Guide
The business process outsourcing firm explores the impact of COVID-19 on organizations and offers tips on addressing issues for those…
BPO Benefits in Times of Crisis
Your business may not have control over the market or economy, but it does have a choice in how it…
Top Four Business Lessons Coronavirus Taught the World
Nobody expected a crisis like coronavirus to ever occur in our time. It rocked the business world and economies. As…
DATAMARK Helps Businesses Prepare for Economic Instability with Newly Released Guide
Leveraging Harvard research as a base, the business process outsourcing (BPO) firm offers businesses a clear roadmap to success amid…
11 Reasons You Need a Business Continuity Plan in Times of Crisis
It probably goes without saying, but the best time to create a business continuity plan is before you have a…
Top Five Ways BPO Benefits Businesses in Times of Crisis
Crisis management is on the minds of a lot of business leaders today. While market conditions and the economy can’t…
Business Continuity Plan for Customer Service Contact Center
If you don’t already have a business continuity plan for your customer service contact center, you should. Ensuring operations can…
Customer Service Contact Center Business Continuity Plan: Why You Need One & How to Create It
If you don’t already have a business continuity plan for your customer service contact center, you should. Ensuring operations can…
When Disaster Strikes: Why 311 Contact Centers Need a Business Continuity Plan
In situations where city residents find themselves in dire need of assistance or information, local authorities and agencies are…
