Videos

  • DATAMARK Spring 2018 Semi-Annual2:48

    DATAMARK Spring 2018 Semi-Annual

    Twice a year DATAMARK's staff gets together to regain focus on the companies growth. Not only does DATAMARK want to grow the company, but employees also its employees. We Grow Together. This year

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  • DATAMARK 311 Contact Center Services2:21

    DATAMARK 311 Contact Center Services

    Since 2015, DATAMARK has been providing 311 contact center services for the city of El Paso, handling their non-emergency calls. Through this partnership, DATAMARK is able to combine industry experti

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  • DATAMARK Fall 2017 Semi-Annual Meeting2:40

    DATAMARK Fall 2017 Semi-Annual Meeting

    Twice a year DATAMARK's staff gets together to regain focus on the companies growth. Not only does DATAMARK want to grow the company, but employees also its employees. We Grow Together.

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  • DATAMARK Mumbai Ribbon Cutting Ceremony5:17

    DATAMARK Mumbai Ribbon Cutting Ceremony

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  • What is Important To Your Contact Center Agents?0:48

    What is Important To Your Contact Center Agents?

    There is no doubt that being a contact center agent is a tough job. Day in and day out, agents must keep a positive and cheerful attitude while assisting frustrated customers. If that’s not stressful

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  • DATAMARK's Business Process Transformation 1:24

    DATAMARK's Business Process Transformation

    Many companies reach a point where they realize their back office process management solutions are outdated, inefficient and held back by old technology and legacy software systems. There’s a need t

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  • Establishing the Top Deliverables for Your Contact Center Services Provider0:33

    Establishing the Top Deliverables for Your Contact Center Services Provider

    So, what are the most important deliverables expected from the contact center? The answer will always be: “it depends.” Companies’ internal culture will establish goal priorities—maybe the top priorit

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  • Business Process Analysis0:15

    Business Process Analysis

    After more than 20 years helping Fortune 500 companies transition to outsourcing models, DATAMARK® has developed the Evolution Solution, a step-by-step framework to address common transition challenge

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  • Datamark - Contact Center2:29

    Datamark - Contact Center

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  • DATAMARK Scanners1:07

    DATAMARK Scanners

    DATAMARK has digital mail room services for your business. Save time and concentrate on what matters for your company. Visit our website to learn more.

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  • Datamark - Business Processing and Outsourcing Company2:32

    Datamark - Business Processing and Outsourcing Company

    DATAMARK improves the quality of your business. Our services include: Digital Mailroom Management, Document Processing, Call Centers and More. Learn more with our free analytics today!

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  • Training and Quality Assurance Case Study0:16

    Training and Quality Assurance Case Study

    http://insights.datamark.net/case-studies/training-andquality-assurance-case-study If you’re considering outsourcing any of your business processes to a service provider, you certainly want to know w

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  • Enterprise Content Management0:16

    Enterprise Content Management

    https://www.datamark.net/solutions/strategy/enterprise-content-management Enterprise Content Management (ECM) is an umbrella term that encompasses all the strategies, methods and tools used to manage

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  • Business Process Outsourcing0:16

    Business Process Outsourcing

    https://www.datamark.net/solutions/strategy/business-process-outsourcing "Do what you do best and outsource the rest." This quote attributed to famed management experts Tom Peters and Peter Drucker i

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  • 311 Call Centers-More Than a Call Away0:16

    311 Call Centers-More Than a Call Away

    http://insights.datamark.net/call-center-insights/after-two-decades-non-emergency-311-services-are-more-than-just-a-call-away Municipal 311 programs have grown wide-ranging, comprehensive, and often

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  • Datamark has the Talent!1:14

    Datamark has the Talent!

    A message from our Founders.

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  • The 311 Contact Center0:15

    The 311 Contact Center

    http://insights.datamark.net/social/the-311-center-in-the-21st-century-challenges-and-opportunities-for-us-cities In the not-too-distant past, 911 systems in U.S. cities were overwhelmed by costly an

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  • Multi-Channel Contact Center0:16

    Multi-Channel Contact Center

    Learn more here: https://www.datamark.net/call-centers/capabilities/multi-channel-contact-center Whether placing an order, seeking help with a product or service, or sharing their experience with oth

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  • 24 Hour Call Center0:16

    24 Hour Call Center

    Learn more at: https://www.datamark.net/call-centers/capabilities/24-hour-call-center Our interconnected world is moving 24 hours a day. If it is critical for your business to respond to customer inq

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  • Outsourcing Back-Office0:16

    Outsourcing Back-Office

    https://www.datamark.net/solutions/strategy/business-process-outsourcing Let experts handle your back-office processes so you can focus on what you do best.

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