Datamark - Contact Center
Most Recent Videos
DATAMARK Spring 2018 Semi-Annual
Twice a year DATAMARK's staff gets together to regain focus on the companies growth. Not only does DATAMARK want to grow the company, but employees also its employees. We Grow Together. This year
DATAMARK 311 Contact Center Services
Since 2015, DATAMARK has been providing 311 contact center services for the city of El Paso, handling their non-emergency calls. Through this partnership, DATAMARK is able to combine industry experti
DATAMARK Fall 2017 Semi-Annual Meeting
Twice a year DATAMARK's staff gets together to regain focus on the companies growth. Not only does DATAMARK want to grow the company, but employees also its employees. We Grow Together.
DATAMARK Mumbai Ribbon Cutting Ceremony
What is Important To Your Contact Center Agents?
There is no doubt that being a contact center agent is a tough job. Day in and day out, agents must keep a positive and cheerful attitude while assisting frustrated customers. If that’s not stressful
DATAMARK's Business Process Transformation
Many companies reach a point where they realize their back office process management solutions are outdated, inefficient and held back by old technology and legacy software systems. There’s a need t
Establishing the Top Deliverables for Your Contact Center Services Provider
So, what are the most important deliverables expected from the contact center? The answer will always be: “it depends.” Companies’ internal culture will establish goal priorities—maybe the top priorit
Business Process Analysis
After more than 20 years helping Fortune 500 companies transition to outsourcing models, DATAMARK® has developed the Evolution Solution, a step-by-step framework to address common transition challenge
DATAMARK has digital mail room services for your business. Save time and concentrate on what matters for your company. Visit our website to learn more.
Datamark - Business Processing and Outsourcing Company
DATAMARK improves the quality of your business. Our services include: Digital Mailroom Management, Document Processing, Call Centers and More. Learn more with our free analytics today!
Training and Quality Assurance Case Study
http://insights.datamark.net/case-studies/training-andquality-assurance-case-study If you’re considering outsourcing any of your business processes to a service provider, you certainly want to know w
Enterprise Content Management
https://www.datamark.net/solutions/strategy/enterprise-content-management Enterprise Content Management (ECM) is an umbrella term that encompasses all the strategies, methods and tools used to manage
Business Process Outsourcing
https://www.datamark.net/solutions/strategy/business-process-outsourcing "Do what you do best and outsource the rest." This quote attributed to famed management experts Tom Peters and Peter Drucker i
311 Call Centers-More Than a Call Away
http://insights.datamark.net/call-center-insights/after-two-decades-non-emergency-311-services-are-more-than-just-a-call-away Municipal 311 programs have grown wide-ranging, comprehensive, and often
Datamark has the Talent!
A message from our Founders.
The 311 Contact Center
http://insights.datamark.net/social/the-311-center-in-the-21st-century-challenges-and-opportunities-for-us-cities In the not-too-distant past, 911 systems in U.S. cities were overwhelmed by costly an
Multi-Channel Contact Center
Learn more here: https://www.datamark.net/call-centers/capabilities/multi-channel-contact-center Whether placing an order, seeking help with a product or service, or sharing their experience with oth
24 Hour Call Center
Learn more at: https://www.datamark.net/call-centers/capabilities/24-hour-call-center Our interconnected world is moving 24 hours a day. If it is critical for your business to respond to customer inq
https://www.datamark.net/solutions/strategy/business-process-outsourcing Let experts handle your back-office processes so you can focus on what you do best.
Digital Mailroom Solution