In this one-hour webinar, DATAMARK Director of Engineering Nina Brown shares the best steps for a successful business process outsourcing engagement. Brown, an ASQ-certified Six Sigma Black Belt and certified Project Management Professional (PMP), addresses these questions to help you achieve your outsourcing goals:

• Which areas of my organization or processes are ripe for outsourcing?

• How do I select the right BPO provider?

• How do I measure and ensure success with my BPO provider?

This webinar was originally presented on March 4, 2014 and by sponsored by ISM Indirect/Service Group.

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